Shipping Policy
Thank you for visiting and shopping with EkinaRita. This Shipping Policy outlines the terms and conditions that apply to all orders placed through our website.
Order Processing Time
We value every customer and prioritize timely delivery. All orders are processed within 1–2 business days after payment confirmation.
Once your order has been processed and dispatched from our fulfillment center, you will receive a shipping confirmation email containing your tracking information.
Please note that order processing times do not include weekends or public holidays.
Estimated Delivery Time
Estimated delivery time is typically 3–5 business days, depending on your location, courier service, and external factors such as weather or logistics delays.
During periods of high order volume, shipments may experience slight delays. If there is a significant delay in shipping your order, we will notify you via email or phone.
Shipping Delays
Shipping timelines are estimates and begin from the date your order is shipped, not the date it is placed.
Delays may occur due to:
- Incorrect or incomplete shipping addresses
- Customs clearance procedures
- Courier service disruptions
- Unforeseen external factors
EkinaRita is not responsible for delays caused by circumstances beyond our control, but we will always assist in tracking and resolving delivery issues where possible.
Payment Information
We accept all major credit and debit cards (Visa, MasterCard) and bank transfer.
Please ensure that your billing and shipping details are accurate at checkout to prevent processing or delivery delays.
Order Issues & Customer Support
Your satisfaction is important to us. If you experience any issues with your order or delivery, please contact our customer support team.
📧 Email: admin@ekinarita.com
We aim to respond to all inquiries as quickly as possible and are committed to resolving any concerns efficiently.
Policy Updates
EkinaRita reserves the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page.